Q. Are your products AI generated?
A. We use AI generation for product photography as the color pallette for borosilicate glass is so wide, we can't possibly stock cups for every single color. Nearly every color or shape you can dream up is possible. We provide color charts to our clients so they can pick the perfect shade for their home.
Q. Are your products hand-made?
A. All of our glass is created by hand in the Pioneer Valley of Western MA, USA. Our skilled lathe operator coilpots glass rods by hand before blowing and shaping them on a SEAM Glassblowing Lathe using a Glass Torch Technologies 3-stage Delta Mag.
Q. How long does it take my order to arrive?
A. Lead times vary based on the size of the order, style of branding, and color chosen. Once we have a proof approved by the client, lead time for most orders is 3 weeks. We work closely with each client to make sure timelines are reasonable, transparent, and achievable.
Q. Do you make other work besides cups?
A. We accept all glass-related inquiries and have done work such as lighting fixtures, custom glass tiling, and custom glass image branding known as "murrine". For other questions regarding what's possible with glass, please reach out via our contact form.